Today we’ve launched the first phase of our SMS service, which should help speed up deposit repayment for both landlords and tenants. Now we’ll send you instant updates on repayments, single claims and dispute resolution. The text service delivers alerts straight to mobile phones and will help landlords and tenants keep on top of key actions concerning the repayment of their deposits. Research shows that text messages are the most popular form of communication, and we’re confident this is the best way to avoid delays in the repayment process.
We’re the first in the industry to provide this service, and it’s great to see it in action. Initial feedback has been very positive; landlords and tenants are looking forward to the cost and time savings SMS alerts provide.
Please make sure we’ve got your correct mobile number, otherwise you won’t be able to benefit from instant text alerts. It’s easy to check and update your details if you need to; just log on to your account at www.depositprotection.com/login
It’d be great to get some feedback from you as you start using it, so send me your comments or questions.