A common topic for discussion at our ADR Workshops this summer was managing the expectations of landlords with regards to deposit disputes, reasonableness and ways in which to avoid disputes all together. I thought you’d be interested to read ARLA’s guidance document ‘Summary of the principles of dealing with deposits, disputes & damages’ which is a helpful source used by letting agents for managing the expectations of landlords and the claims being made. Our independent adjudicators also refer to the guidelines when making decisions on deposit disputes. For more information and advice on avoiding deposit disputes, fair wear and tear and reasonableness, have a read of our blog post ‘Managing expectations: what’s ‘reasonable’ in deposit disputes?’
Thanks to everyone that attended our workshops, it was good to see so many letting agents getting involved; not only listening to the advice we had to offer, but giving each other the benefit of their experiences.
If you couldn’t make it to one of our summer sessions in Bristol, we’re hosting further ADR Workshops later this year in Halifax and London. Keep checking the blog for updates on these sessions.
And if you’re a tenant looking for advice on how to manage your tenancy from start to finish – including avoiding deposit disputes and managing evidence collection – we’re creating an online presentation, solely for tenants, which can be downloaded to your laptop or PC. Watch this space for details of when the presentation will be available.