DPS operating company has applied to protect tenancy deposits in Scotland

As you may know, the Scottish Government is introducing legislation that will make it compulsory for all landlords and letting agents in Scotland who take deposits for a relevant tenancy to protect them with a Government approved tenancy deposit scheme. Unlike England and Wales, there won’t be any insurance-based schemes to protect Scottish tenancy deposits. Approved providers will operate custodial schemes – like The DPS – where the money is handed over to the scheme to protect for the duration of the tenancy.

The LPS Scotland – run by the same company as The DPS – has submitted an application to run a scheme and, once approved by the Scottish Government, will be the only provider in Scotland with any experience of running a custodial tenancy deposit protection scheme.

There are some differences in the Scottish requirements to those in England and Wales which we’ll be looking to communicate with our landlords and letting agents with properties in Scotland very soon.

I’m also giving a presentation on 9th November in Edinburgh to introduce the legislation, what it will mean for landlords, letting agents and tenants and how The LPS Scotland will work once approved.

I’ll also talk about our experience of running the DPS in England and Wales and how that knowledge will benefit the running of The LPS Scotland.

If you’re a registered DPS landlord or letting agent with property in Scotland why not come along to find out how it will affect you - email The LPS Scotland to register your interest.

To find out more about The LPS Scotland, visit the website or read the latest blog post:

The Letting Protection Service Scotland (The LPS Scotland) prepares to protect tenancy deposits

You can also follow them on Twitter (@LPS_Scotland).

Private landlords – improve your deposit dispute submissions

During the lifecycle of a tenancy, the biggest challenge often comes when the tenant moves out and a dispute arises over the deposit. In this instance, the burden of proof lies with the landlord and if your evidence submissions aren’t credible it makes it difficult for the adjudicator to make a sufficient assessment of the claim.

In order to help landlords who may need a bit more guidance, we’re running an ADR Workshop especially for private landlords on March 29 from 10.45am - 4.00pm* at The DPS office in Bristol and if you book before 4th March, you'll receive a 50% discount!

Sessions include practical guidance on evidence collection and submission, examination of real-life case studies and a comprehensive look at the ADR process. They will be hosted by senior members of The DPS ADR team, including our Head of Adjudication, with a Q&A session chaired by Kevin Firth, Director of The DPS.

Our speakers have extensive experience and have previously hosted several ADR workshops for letting agents who have found them beneficial – there’s some feedback here on the blog; have a look through our archive for relevant posts.

Don’t miss out! If you’d like to come along and equip yourself with the information that will help improve deposit dispute submissions, download the booking form today and email it to us at events@depositprotection.com.

For a limited time only, places are £25 per person (inc. VAT) so book before 4th March to qualify for this great offer.**

Places are limited so it’s best to make your payment when submitting your booking form to avoid disappointment. Payment is via bank transfer only; our account details are on the booking form.

* Final timings and agenda will be sent to delegates closer to the event.

** Bookings made after 4th March will be £50 (inc. VAT) per person.

Prescribed Information on the agenda at our ADR Workshop in London

We had some lively discussions at our latest ADR workshop in London and some really interesting questions and topics were up for debate. One thing I was surprised to hear was that several letting agents weren’t aware that we have a Prescribed Information template on our website. Having then gone to speak at a forum for Castle Estates franchisees where agents said the same thing, I wanted to make sure you’re all aware of it.

You have to provide Prescribed Information under section 213(5) of the Housing Act 2004 to make certain information about the tenancy available to the tenant. You can use our template in order to comply with this.

It should be signed by both parties and can either be attached to the back of the tenancy agreement or incorporated in it – it can even be an entirely separate document. The Prescribed Information should be given to the tenant within 14 days of the deposit being received.

Although we provide the template, it isn’t our responsibility to provide the Prescribed Information, legally it falls to the landlords and letting agents to make sure it’s correct and given to the tenant on time. 

Visit our FAQs for more details on Prescribed Information.

These ADR sessions are not only useful for letting agents, but really valuable to us as an opportunity to get direct feedback from our customers.

I’ve uploaded some photos from the workshop showing agents in adjudication mode during one of the case study sessions.

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Here’s what some of our attendees said:

"It has given me a better understanding of the ADR process and what kind of paperwork would be relevant." - Lorraine Simms, Smith Street Estates Limited

"[I have] a better understanding of how hard the adjudicators’ job is and what information they need." - Simon Alexander, Alexander Property Management Ltd

"Overall [I] really enjoyed it and feel much better equipped to handle deductions ourselves and to present evidence effectively when a dispute arises. [I] have implemented much of it already." - Richard Symes, Eden Harper Ltd

We may hold further ADR workshops next year and will keep you posted.

ADR workshops – London date announced!

After a successful summer series of ADR workshops in Bristol, I was asked by several letting agents if we could host workshops in other regions. I’m keen to make these workshops as accessible as possible for all our letting agents, so we’ve planned a further session in London on Thursday 11th November. Why attend the workshop?

The session will be hosted by senior members of The DPS ADR team, including our Head of Adjudication, and I’ll kick off a Q&A session in the afternoon where you can ask the team your questions. It’s a great opportunity to:

›       Hear our Adjudicator's experience, advice and tips

›       Gain a full understanding of the ADR process

›       Get best practice guidelines

›       Review real-life case studies

›       Network with other agents

The workshop is only available to letting agents that are active members of The DPS and you’ll be asked to confirm your ID number upon booking.

Spaces are filling up fast, so if you’d like to come along, request a booking form today from our Events team.

We’re planning an event in the North of the country too, so keep checking the blog for updates.